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1350 State Street, Suite 210, Springfield, MA 01109Monday – Thursday: 7:30 a.m. – 5 p.m. · Friday: 7:30 a.m. – 1 p.m. · Saturday and Sunday: ClosedMonday – Thursday: 7:30 a.m. – 5 p.m.Setsuko Ikeda, Dentist license (DDS) · MA License no. 000000Flavia Figueroa, Dentist license (DMD) · MA License no. 000000Kian Rezaei, Dentist license (DDS) · MA License no. 000000
2 more licenses
  • Setsuko Ikeda, Dentist license (DDS) · MA License no. 000000
  • Flavia Figueroa, Dentist license (DMD) · MA License no. 000000
  • Kian Rezaei, Dentist license (DDS) · MA License no. 000000
(413) 555-0100

How fees work

Many plans pay part of periodontal care, some through dental coverage and some through medical coverage. Here is how paying works, in the order patients usually ask.

  • Insurance we work with

    We bill many dental and medical plans and file the claim for you. Whether we are in network depends on your plan, so we tell you before you come in. Gum surgery and implants are often split between dental and medical coverage, and the plan decides what it pays.

    • PPO and indemnity dental plans: we file the claim

    • DHMO plans: ask us, they work differently

    • Medicare and Medicare Advantage: ask us, dental coverage varies

    • MassHealth (Medicaid) and CHIP: call and we will answer plainly

  • If you pay yourself

    If you have no dental plan, we give you a written estimate for the exam and for each treatment before work starts. Financing is offered by third-party lenders. Approval and terms are set by the lender.

    • Pay at the visit

    • Third-party financing, set by the lender

  • Receipts for reimbursement

    After each visit we give you an itemized statement with procedure codes. You can send it to a plan that reimburses you, and the plan decides what it pays.

    • Itemized, every visit

    • Procedure codes included

  • An estimate in advance

    You can ask for a written estimate before any treatment. If you're paying without insurance, we give you a written estimate in advance, when you schedule or whenever you ask. It lists each step we expect and the fee for each.

    • Written, before treatment

    • Each step and its fee

    • Take it home before you decide

  • Checking your benefits

    The referral desk checks your dental and medical benefits before your first visit and tells you what your plan says. A plan's answer is an estimate, not a promise to pay.

    • We check before the first visit

    • We tell you what the plan says

  • What the first visit includes

    About an hour: an exam by a periodontist, a review of your films, a plan with your options, and a written estimate. Fill in your health history on our private patient portal, not by email or in the contact form.

    • An exam and a talk

    • Your options in writing

    • Health history on the portal

    Open the patient portal

The practice replaces these answers with its own.

Questions

Questions about paying

Why would a plan treat the same visit differently?

Plans differ in what they cover and how they sort gum care and implants between dental and medical benefits. That is why we check yours first.

What if my plan pays less than the estimate?

A plan's estimate is the plan's, not ours. If its final payment differs, we explain the difference before you pay and go over your options.

Do you offer financing?

Financing is offered by third-party lenders. Approval and terms are set by the lender. Ask the front desk for the lender's own terms before you decide.

Ask for a written estimate

Tell us what you need and how you plan to pay. We'll tell you what to expect before you book.