Periodontists · Springfield, West Springfield, Chicopee
Mill River Periodontal Group is three periodontists in three offices. Dentists send a patient by secure form or by phone. The referral desk books the nearest opening and a written report comes back to your office.
How a referral works
Nothing in this list needs a patient to chase an appointment.
Use the secure form or call the referral desk. Send the reason for the referral and any films you have, and nothing the form does not ask for.
Bronwyn or a colleague calls the patient, picks the nearest of our three offices, finds an opening and tells you the date.
The patient gets an exam, a written plan, the options and a written estimate before any treatment.
We send a written summary after the exam and again after treatment, so your office can plan its own part.
Three offices
The referral desk answers for every office and books the one nearest the patient.
Referral desk and main office. Parking in the garage on Chestnut Street.
Directions to the Springfield officeGround floor, with parking at the door.
Directions to the West Springfield officeNext to the bus stop on Memorial Drive.
Directions to the Chicopee officeWhat we see patients for
Each page says what happens, what to ask, and how the visit is billed.
Exam, charting and a deep cleaning, and surgery only when pockets stay deep.
Rebuilding gum tissue where it has pulled back from a tooth.
Placing the implant. Your dentist makes the crown.
Exposing more of a tooth so your dentist can restore it.
Follow-up visits after gum treatment, at the interval you and the periodontist agree.
The report
Your patient stays your patient. We examine, treat what you asked us to, and write to you in plain terms so your next visit starts from the same page.
What we found at the exam, in a periodontal chart
The treatment we propose, and the options we discussed
What we are asking your office to do, and when
Whether and when the patient returns to us
The periodontists
Training and boards are on each profile.
Dr. Ikeda founded the group and sees patients at the Springfield and West Springfield offices. She completed an accredited residency in periodontics.
Dr. Figueroa sees patients at the Springfield and Chicopee offices. She completed an accredited residency in periodontics. She speaks Spanish with patients.
Dr. Rezaei joined the group after an accredited residency in periodontics. He sees patients at the Chicopee and West Springfield offices, and he speaks Persian (Farsi) with patients.
Shared care
A referral splits the work. This is how we usually divide it.
| At your office | At Mill River | |
|---|---|---|
| Exam and gum charting | At your officeYou send the reason for the referral and any films. | At Mill RiverWe chart the gums and review the films you sent. |
| Gum treatment and surgery | At your officeYou keep the patient's routine care. | At Mill RiverWe treat the gums, and place implants when your patient needs one. |
| Crowns and other restorations | At your officeYou, or the dentist you name, make the restoration. | At Mill RiverWe do not make them. |
| Follow-up | At your officeYou see the patient between our visits. | At Mill RiverWe see the patient at the interval we agree with you. |
| Written updates | At your officeTell us if you want them sent to another office too. | At Mill RiverA report after the exam and after treatment. |
Questions
Yes. Patients can call the referral desk themselves. Some plans ask for a referral from your dentist, so check with your plan, and we will send a report to your dentist if you ask us to.
Yes. Your patient returns to you for routine and restorative care. We see them for gum maintenance only if you and the patient agree.
The referral desk gives you a date when it calls the patient. We can't promise a day, and it depends on the office and the week.
Call the referral desk and say so. If swelling spreads to the face, eye or neck, or the patient has trouble breathing or swallowing, call 911 or go to an emergency room.
The referral desk is open Monday to Thursday from 7:30 a.m. to 5 p.m. and Friday until 1 p.m. at (413) 555-0100.